Gaya APA
kasmir,S.E.M.M. (2011).
Etika customer service (1).
Jakarta:
Raja Grafindo Persada.
Gaya Chicago
kasmir,S.E.M.M.
Etika customer service.
1
Jakarta:
Raja Grafindo Persada,
2011.
Text.
Gaya MLA
kasmir,S.E.M.M.
Etika customer service.
1
Jakarta:
Raja Grafindo Persada,
2011.
Text.
Gaya Turabian
kasmir,S.E.M.M.
Etika customer service.
1
Jakarta:
Raja Grafindo Persada,
2011.
Print.