Gaya APA
Tjiptono. (2008).
TOTAL QUALITY MANAGEMENT (Revisi).
Yogyakarta:
.
Gaya Chicago
Tjiptono.
TOTAL QUALITY MANAGEMENT.
Revisi
Yogyakarta:
,
2008.
Text.
Gaya MLA
Tjiptono.
TOTAL QUALITY MANAGEMENT.
Revisi
Yogyakarta:
,
2008.
Text.
Gaya Turabian
Tjiptono.
TOTAL QUALITY MANAGEMENT.
Revisi
Yogyakarta:
,
2008.
Print.